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"Continue" button inactive


Juliebird99 on 26.07.2015 15:07

Hi, I am trying to submit a new offer, get the form filled out, and click continue, but the button appears inactive. I cleared the form and tried again with the same result. I do get some red error text, (the word 'fantasy' is in my description but it is not a genre marker, just part of the text so I left it in), and that error text extends down over some links, so maybe it is displacing the continue button from it's hyperlink? Please advise.

NEW ADD - I tried to reply but now the Reply button doesn't work. trying by adding my comment here:

I am using Firefox on my Asus laptop. Same combo I used for prior successful submissions. I note that at the bottom of this page as I type, there are some weird text bits too. I'll snip it. Can I email it to you? If so, just send your email addy.

thank you!

Last edited: 26.07.2015 17:47

Rosen Trevithick on 26.07.2015 15:14
Rosen Trevithick

Hi Julie,

A number of people have reported this problem and, so far, I've been unable to replicate it, which is making it impossible to explore.

The idea about the error text covering the 'continue' button is a good one, and something that hadn't occurred to me. However, I've deliberately generated the red text to test and I still can't replicate the problem.

Please could you tell me what browser and device you are using?

Rosen


Juliebird99 on 26.07.2015 21:46

I am using Firefox on my Asus laptop. Same combo I used for prior successful submissions. I note that at the bottom of this page as I type, there are some weird text bits too. I'll snip it. Can I email it to you? If so, just send your email addy.

Last edited: 30.11.-0001 00:00

Rosen Trevithick on 26.07.2015 23:30
Rosen Trevithick

Please do email it to me.

crew@bookHippo.uk

Last edited: 30.11.-0001 00:00

Rosen Trevithick on 27.07.2015 09:54
Rosen Trevithick

This has now been fixed.

Although the footer displayed fine in most browsers, it obscured the 'Continue' button in Firefox.

Many thanks to Julie for helping me figure this out.


Juliebird99 on 27.07.2015 20:32

Thank you! Works like a charm now. :)


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