This website uses cookies. By using our service you are consenting to us placing cookies on your computer. Close
X
Get Daily Bargains in Your Inbox
 

Ways to Follow

Get daily bargain list


Twitter icon
Facebook icon
RSS icon

Search Site

Keywords

Book or Name

Search Features

Recent Newsletters

22/08/2017
21/08/2017
20/08/2017

Archive




Banned for marking email as spam


Rosen Trevithick on 01.11.2016 12:27
Rosen Trevithick

If you find yourself unable to log into BookHippo.uk and you get the message 'You have been banned for marking one of our emails as spam', this means that we received a report from your mail provider, that you used the 'mark as spam' button for one of our emails.

Marking email as spam doesn't just stop you getting our emails, it tells email providers that we can't be trusted, and they're more likely to block our emails to other people.

You shouldn't get banned if your email provider accidentally puts one of our emails into your spam folder, only if YOU tell it it's spam.

We have to ban people who mark our emails as spam in case they do it again. We do not send spam emails, only emails people have requested, and those essential to running and developing our service, and it's important that email providers know that.

Having said that, the process is not perfect. If you feel you've been banned by accident, please email crew@bookhippo.uk.

Last edited: 01.11.2016 12:28

You must log in to reply